Quality Policy
At Howard Porter our VISION is to be the preferred supplier of top quality equipment to the road transport industry.
Howard Porter is proud to be an ISO 9001 Quality Assured organisation.
Howard Porter will achieve this by:
- Ensuring the customer is the prime focus at all times.
- Ensuring each customer's current and future needs are clearly defined, understood and realized.
- Treating our customers as business partners and working with them to improve our joint overall performance.
- Ensuring all employees are appropriately trained in all aspects of their job and providing a vibrant and safe workplace.
- Preferred supplier arrangements ensuring our clients are receiving the highest quality and best value materials and services the market has to offer.
- Continuously improving every aspect of our business activities to meet customer, market and operational requirements in an ever evolving industry.
- Being innovative and providing logistic solutions.
- Measuring, analysing and reporting quality performance in a timely and appropriate manner throughout the business.
In order to support this policy, Howard Porter operates systems and procedures that comply with industry standards, applicable regulatory/legislative requirements and meet operational requirements including quality standards.
This approach is fundamental to the success of our business. It is the responsibility of each Manager and Supervisor to implement this policy in the area of business for which he or she is accountable.